taya364 Terms
& Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and taya364 ("taya364", "we", "us", "our"), the operator of the online gaming platform accessible at taya364.app. By accessing, registering on, or using the taya364 platform in any capacity — whether as a guest visitor or as a registered account holder — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

taya364 is a PAGCOR-licensed online gaming operator serving Filipino players across the Philippines. Our platform offers a range of gaming products including but not limited to live casino games, online slots, bingo, sports betting, and other interactive entertainment products. These Terms apply to all gaming products, services, features, promotions, and communications provided by taya364.

If you do not agree with any part of these Terms, you must immediately cease using the taya364 platform and close your account if one has been created. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised Terms.

To open and maintain a taya364 account and to use the taya364 platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required by PAGCOR regulations governing online gaming in the Philippines. taya364 strictly enforces this age requirement and will request government-issued identification to verify your age during the KYC process.
• You must be a natural person. Corporate entities, partnerships, trusts, or other non-individual legal entities are not permitted to hold player accounts on taya364.
• You must be physically located in the Philippines at the time of accessing and using the taya364 platform. taya364 does not knowingly accept players from jurisdictions where online gaming is prohibited or where taya364 does not hold a valid operating licence.
• You must have full legal capacity to enter into a binding contract under Philippine law. Persons who have been declared legally incapacitated by a court of competent jurisdiction may not use the taya364 platform.
• You must not be subject to a self-exclusion order — whether through taya364's own responsible gaming system or through any national or industry-wide self-exclusion register — at the time of registering or using the platform.
• You must not be a current employee, contractor, officer, or director of taya364, or a close family member of any such individual, unless expressly permitted in writing by taya364's compliance department.

To access the full range of taya364's gaming products and to make deposits and withdrawals, you must create a registered account. The following rules apply to account registration and ongoing account maintenance:

• One account per player. Each player is permitted to hold only one (1) taya364 account. Creating multiple accounts — whether under your own name or using different personal details — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all funds and bonuses.
• Accurate information required. You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, residential address, email address, and mobile number. Providing false or misleading information is a violation of these Terms.
• KYC verification. taya364 is required by PAGCOR regulations and Anti-Money Laundering (AML) laws to verify the identity of all registered players. You will be required to submit a valid Philippine government-issued ID (such as a PhilSys National ID, SSS ID, UMID, passport, or driver's licence) and, where required, proof of address. Accounts that fail KYC verification may be restricted or closed.
• Account security. You are solely responsible for maintaining the confidentiality of your taya364 account credentials, including your username and password. taya364 recommends using a strong, unique password and enabling any available two-factor authentication features. Do not share your login credentials with any third party.
• Notification of changes. You must promptly notify taya364 of any changes to your registered personal information, including changes of address, phone number, or email. Updates can be made via your account settings or by contacting customer support.

taya364 reserves the right to suspend or close any account at its sole discretion if it has reasonable grounds to believe that the account is being used in a manner that violates these Terms, applicable laws, or PAGCOR regulations.

All financial transactions on the taya364 platform are conducted in Philippine Peso (₱ PHP). The following rules govern deposits, withdrawals, and the management of funds in your taya364 wallet:

• Minimum deposit. The minimum single deposit amount is ₱100. taya364 does not charge fees on standard deposits, though your payment provider may apply their own transaction fees.
• Accepted payment methods. taya364 currently accepts deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. Payment methods available to you may vary depending on your account status and verification level.
• Deposit processing. GCash and PayMaya deposits are credited to your taya364 wallet instantly upon successful transaction confirmation. Bank transfers may take longer depending on your financial institution's processing times.
• Withdrawal processing. Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to taya364's verification requirements. GCash withdrawals are typically processed within 15 minutes. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank.
• Withdrawal eligibility. Before processing a withdrawal, taya364 may require full KYC verification to be completed on your account. Withdrawals may be withheld pending verification or investigation if taya364 has reasonable grounds to suspect fraudulent activity, money laundering, or violation of these Terms.
• Dormant accounts. An account that has had no login activity for a continuous period of 12 months may be classified as dormant. taya364 reserves the right to apply a dormancy administration fee to inactive accounts in accordance with its dormancy policy, which will be communicated to you in advance.

taya364 offers various bonuses, promotions, free bet credits, and loyalty rewards to eligible players. All bonuses and promotions are subject to the following general terms, as well as any specific terms attached to the individual promotion:

• Bonuses are available to registered, verified taya364 accounts only. Players who have self-excluded or whose accounts are under restriction are not eligible to receive or use bonuses.
• All bonuses are subject to wagering requirements unless explicitly stated otherwise. The specific wagering requirement, eligible games, minimum odds (for sports bets), and validity period will be stated in the individual promotion's terms and conditions.
• Bonuses cannot be converted to real money until all applicable wagering requirements have been met in full. Any attempt to withdraw bonus funds before wagering requirements are satisfied will result in the forfeiture of the bonus and any associated winnings.
• taya364 reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice if it determines that the promotion is being abused, exploited, or is technically flawed.
• Players who engage in bonus abuse — including but not limited to multi-accounting, placing coordinated bets to guarantee a profit regardless of outcome ("arbitrage"), using prohibited software, or exploiting game errors — will have their bonuses forfeited and their accounts may be permanently suspended.
• Welcome bonuses and sign-up promotions are available to new players only and may only be claimed once per household, IP address, device, or payment method.

The following rules apply to all bets placed and games participated in on the taya364 platform:

• Bet acceptance. All bets are subject to acceptance by taya364. taya364 reserves the right to refuse, limit, or void any bet at its discretion, including but not limited to situations where the bet exceeds applicable stake limits, where a technical error has affected odds or game outcomes, or where taya364 has reasonable grounds to suspect the integrity of the event or game.
• Stake limits. Minimum and maximum stake limits apply to all games and betting markets on taya364. These limits are displayed within each game or market and may vary by product, account level, or promotional period.
• Malfunction policy. In the event of a software or hardware malfunction that affects the integrity of a game round or bet, taya364 reserves the right to void the affected round or bet. "Malfunction voids all pays and plays" is the governing principle for slot and RNG-based games. taya364 will notify affected players and process applicable refunds where appropriate.
• Sporting event cancellations. For sports betting, if an event is cancelled, postponed, or abandoned before the conclusion of the relevant betting market, taya364's specific sports betting rules will govern the settlement of open bets. Generally, bets on postponed events will be voided and stakes returned unless otherwise stated in the market rules.
• Results are final. Once a game round or sporting event has been settled by taya364, results are considered final subject to any investigation for integrity issues. Players who believe a settlement error has occurred must contact support within 30 days of the relevant event.

The following activities are strictly prohibited on the taya364 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all funds and bonuses, and referral to law enforcement or regulatory authorities where required:

• Registering more than one account or using the account of another person.
• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Using the platform if you are under 21 years of age or are subject to a self-exclusion order.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, exploit game mechanics, or gain an unfair advantage over other players or the platform.
• Engaging in any form of money laundering, fraud, or financial crime using the taya364 platform. taya364 is required by law to report suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines.
• Attempting to hack, reverse-engineer, exploit, or otherwise tamper with the taya364 platform, its software, or its security systems.
• Colluding with other players to cheat in poker, bingo, live dealer games, or any other multiplayer format.
• Using VPN or proxy services to circumvent geographic restrictions or to disguise your true location.
• Engaging in abusive, threatening, or discriminatory behaviour towards taya364 support staff or other players.

taya364 is committed to promoting responsible gaming and to protecting vulnerable players. The following responsible gaming tools are available to all registered players directly from the account dashboard, with no support ticket required:

• Deposit limits. Set daily, weekly, or monthly limits on the amount you can deposit into your taya364 wallet. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Loss limits. Set a maximum amount you are prepared to lose over a defined period. Once your loss limit is reached, you will be unable to place further bets until the limit period resets.
• Session time reminders. Set reminders that notify you when you have been logged in for a defined period of continuous play.
• Cooling-off periods. Take a temporary break from the platform for a defined period (24 hours, 7 days, 30 days, or a custom period). During a cooling-off period, your account will be inaccessible for gaming purposes.
• Self-exclusion. Permanently or long-term exclude yourself from the taya364 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe your gambling has become problematic, taya364 encourages you to use these tools immediately and to seek support. PAGCOR's Responsible Gaming division provides free and confidential counselling for Filipino players experiencing gambling-related harm. You may also visit our Responsible Gaming page for more information and support resources.

All content on the taya364 platform — including but not limited to software, game content, graphics, text, logos, trademarks, audio, video, data compilations, and the overall design and layout of the platform — is owned by or licensed to taya364 and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the taya364 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or commercially exploit any content from the taya364 platform without prior written consent from taya364.
• Modify, adapt, translate, or create derivative works based on taya364's proprietary content.
• Use taya364's trademarks, logos, or brand assets in any manner that could cause confusion or suggest an affiliation with taya364 that does not exist.
• Reverse-engineer, decompile, or disassemble any software components of the taya364 platform.

Any unauthorised use of taya364's intellectual property may result in legal action and account termination.

To the maximum extent permitted by applicable Philippine law, taya364 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the taya364 platform. This includes but is not limited to losses arising from:

• Platform downtime, technical errors, server outages, or interruptions to service caused by factors within or beyond taya364's reasonable control.
• Delays in payment processing caused by third-party payment providers, including GCash, PayMaya, or banking institutions.
• Unauthorised access to your account resulting from your failure to maintain the confidentiality of your login credentials.
• Any reliance you place on game odds, sports statistics, or other information provided on the platform for the purposes of making wagering decisions.
• Gambling losses incurred during normal use of the platform. Gambling involves risk, and taya364 does not guarantee any outcome.

Nothing in these Terms shall limit or exclude taya364's liability for death or personal injury caused by taya364's gross negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable Philippine law.

In all other cases where taya364 is found liable, taya364's total liability to you shall not exceed the amount of funds held in your taya364 wallet at the time of the event giving rise to the claim.

taya364 collects, processes, and stores your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering on taya364, you consent to the collection and processing of your personal data as described in our Privacy Policy.

Key points regarding how taya364 handles your data include:

• Your personal data is collected for purposes including account management, identity verification (KYC), payment processing, fraud prevention, responsible gaming, customer support, and compliance with PAGCOR and AMLC regulatory requirements.
• taya364 does not sell your personal data to third parties for marketing purposes.
• Your data may be shared with regulated third parties including payment processors, KYC verification services, game software providers, and regulatory authorities as required by law.
• You have the right to access, correct, object to processing of, and request erasure of your personal data, subject to taya364's legal retention obligations.

For full details on how taya364 manages your personal data, please review our Privacy Policy.

taya364 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, taya364 will notify registered players via:

• A notification displayed upon login to the taya364 platform, or
• An email sent to the registered email address associated with your account.

The updated Terms will be effective from the date specified in the notification. Your continued use of the taya364 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting taya364 customer support.

taya364 recommends that players review these Terms periodically to remain informed of any updates. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

These Terms and any disputes arising from or related to your use of the taya364 platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and taya364, the following resolution process applies:

• Step 1 — Customer Support. Contact taya364's customer support team via live chat or email at [email protected]. Our support team will attempt to resolve your complaint within 5 business days of receipt.
• Step 2 — Escalation. If your complaint is not resolved to your satisfaction at Step 1, you may request escalation to taya364's compliance and disputes team. Escalated complaints will receive a formal written response within 10 business days.
• Step 3 — PAGCOR. If the dispute remains unresolved after completing Steps 1 and 2, you may refer the matter to PAGCOR as the relevant regulatory authority. taya364 is bound by PAGCOR's dispute resolution decisions in accordance with our licensing obligations.

Both parties agree to use reasonable efforts to resolve any dispute amicably before resorting to formal legal proceedings. Any legal action arising out of these Terms shall be brought exclusively before the competent courts of Makati City, Metro Manila, Philippines, and both parties hereby submit to the exclusive jurisdiction of those courts.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or about any aspect of the taya364 platform, please do not hesitate to get in touch with our support team. We are available 24/7 to assist Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

• Live Chat: Available 24/7 directly on the taya364 platform after logging in to your account.
• Email: [email protected] (please allow up to 24 hours for a response to email enquiries).

When contacting support regarding a dispute or complaint, please include your registered account username, a clear description of the issue, and any relevant dates or transaction reference numbers. This will help our team resolve your concern as efficiently as possible.